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Privacy Policy for Personal Data Subject to GDPR

OUR PRIVACY STATEMENT

This privacy policy (hereinafter, referred to as “Privacy Policy”) intends to inform you of how GUN EI Chemical Industry Co., Ltd. (hereinafter, referred to as “we”, “us” or “our”), acting as a data controller, process personal data provided to us directly or indirectly by our customers (hereinafter, referred to as “customers”, “you” or “your”) residing in the European Economic Area (EEA). We process your personal data in accordance with the applicable EU and Member State regulations on data protection, including the EU General Data Protection Regulation 2016/679 (hereinafter, referred to as "GDPR".). If you have any questions or concerns relating to this Privacy Policy, please contact us (see below).

WHAT PERSONAL DATA DO WE PROCESS ABOUT YOU?

We process the following categories of personal data in the course of our business operation:

  • Identity-related information: Name, company name, department, title
  • Contact details: Address, email address, telephone number, fax number
  • Usage data: Information about how you use our website
  • Technical data: Cookies (Please see the details in our Cookie Policy), identification number assigned in Customer Relationship Management services

HOW DO WE COLLECT YOUR PERSONAL DATA?

In general, we receive or obtain your personal data from you in these cases, including when you:

  • Provide us with your personal data on our website, including kynol.com
  • Contact us to ask any queries
  • Exchange with us your business card at events such as exhibitions and business meetings

We also collect information on your usage of our website through tracking technologies when you visit our official website, if you give us your consent to do so.

HOW DO WE USE YOUR PERSONAL DATA?

For the purposes specified in the Privacy Policy, we process your personal data. We ensure that the personal data processed are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. If we intend to process your personal data in order to attain other purposes than the original purposes, we will ensure that you are informed of this. We process your personal data based on the following legal basis for the following purposes:

Specific PurposeCategories of Personal DataLegal Basis
Sales and shipping products
  • Identity-related information: Name, company name, department, title
  • Contact details: Address, email address, telephone number, fax number
Performance of contracts
Response to inquiries
  • Identity-related information: Name, company name, department, title
  • Contact details: Address, email address, telephone number, fax number
Legitimate interest (We have a legitimate interest in responding to inquiries in order to provide our customers with necessary information and appropriate support, and to maintain good relationships with them.)
Sending e-mails and other information on our products that you have agreed to receive
  • Identity-related information: Name, company name, department, title
  • Contact details: Address, email address, telephone number, fax number
Consent
Measurement of the effectiveness of our website
  • Usage data
  • Technical data
See our Cookie Policy.

HOW LONG DO WE KEEP YOUR DATA?

We only retain your information, as long as it is necessary to process your personal data for the aforementioned purposes, unless there are statutory or legal requirements to do so.
Even after any relationship has ended, it may be necessary to retain your personal data for a specific period in accordance with EU and other applicable legislations in the context of our business activities.

HOW DO WE SHARE YOUR PERSONAL DATA?

  1. We may share your identity-related information and contact details with HubSpot, Inc. , a Customer Relationship Management service based in the United States, in order to ensure efficient business operation.
  2. We may share your identity-related information and contact details with logistics companies in order to deliver our products and other things.
  3. We transfer your personal data to our headquarter in Japan. Japan is recognized by the European Commission as providing an adequate level of data protection.
  4. Other than transferring your data to Japan, we may share your personal data with our group companies listed below, in order to ensure efficient business operation;
    KYNOL EUROPA GmbH (located in Federal Republic of Germany)
    India GCI (located in the Republic of India)
    American GCI Resitop Inc. (located in the United States of America)
    Thai GCI Resitop Company Ltd. (Located in the Kingdom of Thailand)

YOUR RIGHTS

You have the following rights regarding your personal data processed by us.

  • Obtaining information about your data processing: You have the right to obtain from us all the requisite information regarding our data processing activities of your personal data.
  • Access to personal data: You have the right to receive confirmation from us as to whether or not your personal data are being processed, and, where that is the case, access to the personal data and certain related information.
  • Collection or deletion of personal data: You have the right to have inaccurate personal data relating to you corrected without undue delay. You also have the right to have personal data relating to you erased without undue delay, if certain requirements are met.
  • Restriction on processing of personal data: You have the right to have the processing of your personal data restricted, if certain requirements are met.
  • Objections to processing of personal data: You have the right to object to processing of your personal data, if certain requirements are met.
  • Data portability of personal data: You have the right to receive your personal data in a structured, commonly used and machine-readable format, and have the right to transmit those data to another controller without our hindrance, provided that certain requirements are met.
  • Withdrawal of your consent: You can withdraw your consent at any time without affecting the lawfulness of processing based on your consent before withdrawal thereof. To withdraw your consent, please contact us (see below). Once we have received notification that you have withdrawn your consent, we no longer process your data for the purpose or purposes you originally agreed to.

If you intend to exercise such rights, please refer to the contact section below.

If you are not satisfied with the way in which we have proceeded with any request, or if you have any complaint regarding the way in which we process your personal data, you may lodge a complaint with a Supervisory Authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of GDPR.

CONTACT

For any questions or requests relating to this Privacy Policy, you can contact us at:

[ Gun Ei Chemical Industry Co., Ltd.]
700, Shukuoruimachi, Takasaki-shi, Gunma 370-0032, Japan
Email Address:somu-j@gunei-chemical.co.jp

[Representative in EU]
LCA STUDIO LEGALE (Agent)
Address: Via della Moscova 18, 20121 Milano, Italy
Tel: +39- 027788751
Email Address: milano@lcalex.it

UPDATES TO PRIVACY POLICY

We may revise or update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy on our website.

April 2025
Gun Ei Chemical Industry Co., Ltd.
President & CEO
Kiichiro Arita